Company Description
Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €30 Billion international wholesaler with operations in 30 countries through 630 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.
MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, IT & Business operations support to 30 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.
Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011
Job Description
MASTER DATA MANAGEMENT EXPERTISE
Consult & advise key stakeholders on the design, implementation, and optimization of master data management systems and processes.
PROGRAM MANAGEMENT
- Lead & drive business transformation programs and projects within key strategic initiatives of the organization across functions from Supply Chain, Store Operations, Sales Excellence & Finance.
- Defines the program objectives along with the customer, collaborates with project managers to develop comprehensive project plans, define milestones, and offer guidance on project management tools & techniques.
- Implement project management methodologies and best practices, ensuring consistency and efficiency across all projects, while also mentoring, coaching, and training employees in program/project management at various levels throughout the organization
- Adhere to stakeholder-aligned deliverables while maintaining the expected quality output, and proactively prioritize and address project-related issues, managing escalations with a proactive approach for timely resolution.
PROJECT GOVERNANCE
- Setup a transparent governance framework for sharing and regularly reviewing progress and performance expectations with program sponsors, leadership teams and other stakeholders as required
- Brings in external emerging Program and Project management practices to continuously enhance and elevate the PM skills of the organization and to make sure that tools and skillset of our team is always future ready.
- Responsible for building and maintaining a strong and long-lasting culture of continuous improvement and sustenance by conducting audits to assess compliance with established standards.
STAKEHOLDER MANAGEMENT
- Collaborate and engage with global leaders & subject matter experts, facilitate workshops to design, simplify and standardize the business processes.
- Facilitate steering and drive rollout of initiatives for METRO entities across Europe.
- Interacts with key stakeholders and identifies corporate and country requirements and support GSC leadership in delivering a business development pitch.
RISK MANAGEMENT
- Help project teams address their risks by providing decisions based on the information shared
- Identify and assess project risks, developing mitigation strategies and implementing proactive risk management processes to address potential issues.
- Regularly monitor and control risks throughout the project lifecycle. Update risk mitigation strategies as necessary based on changes in project scope, schedule, and resources
LEADERSHIP
- Empower the project managers to work autonomously on their specific projects to drive outcomes
- Mentor and Coach, the project team by identifying training needs, facilitating discussions for conflict resolution and fostering a positive and productive work environment. Guide and train team members on Master data concepts whenever required.
Qualifications
Organizational Alignment - Understand the strategic priorities of the organization, translate them into executable projects and ensuring that all projects within the program align with the strategy
Impactful Communication - To give your perspective and exchange ideas with people from multiple levels, cultures and functions. Persuade the stakeholders to align towards the same objective
Planning & Organizing - To govern the program with rigor, manage interdependencies and make work simple for the project teams
Result Orientation - Ability to connect the different components of the program and adapt to the requirements of the program without losing sight of the end objective.
Resilience - With so many different stakeholders, there is always bound to be multiple perspectives and challenges. A good thought process to sail through the complexities with a level head
TECHNICAL
- 10+ years of experience in leading and managing complex programs/projects, ensuring successful delivery while leveraging your specialized knowledge in master data to optimize project outcomes.
- This role involves collaborating with cross-functional teams to ensure the integrity, accuracy, and availability of master data across the organization
- Lean, Six Sigma and/or Project Management certification (PMP, Prince2) are added advantage
- Experience in setting up PMO, Experience in leading and implementing organization wide transformation programs
- Proficient in MS Office Suite products - MS Excel, MS PowerPoint, MS Teams, SharePoint
FUNCTIONAL
- Expertise in Master data covering Vendor/Supplier, Customer and Article Master data
- Hands on experience of working in Programs/Projects related to Master data domain.
