Company Description
Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €30.5 Billion international wholesaler with operations in 31 countries through 625 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.
MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.
Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011
Job Description
Managerial Requirements -
Executive presence, Story-telling, Leadership skills, transformation, Conflict management, Stakeholder management, Change management, Project management, AGILE ways of working Executive presence, Story-telling, Leadership skills, transformation, Conflict management, Stakeholder management, Change management, Project management, AGILE ways of working.
Required Technical Competencies -
- SAP / Other ERP expertise
- MS Office Suite/ Teams Expertise
Required Functional skills -
- Drive culture and mind set change within teams
- Part of leadership team in contributing to MDM Process strategy & Transformation
- Contribute to MDM Process target picture roadmap realization and managing transition & projects, adhering to project milestones & timelines
- Monitor, track and control project outcomes to resolve issues, conflicts, dependencies and critical path deliverables
- Delivering value to countries through business case realization & improving customer experience (NPS)
- Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
- Develop and deliver proposals for new process transitions and presentations to various audiences, including GSC Leadership team, sponsors and key stakeholders
- Background in Lean Six Sigma is a plus
- IFRS Certification is a plus
- Exposure to Retail / wholesale industry + IT Projects (Automation / ERP implementation) is a plus
- International Exposure (Min 6 months) is a plus.
Behavioral Competencies -
- Proactive and Solution oriented attitude
- Leading by example
- Integrity and honesty first approach
- Result self-driven and high motivation
- Excellent negotiation and communication skills
- Cost Leadership
- AI & Digital
- Open to travel & Hybrid working.
Qualifications
Bachelors / Master’s Degree in Business Administration, Master Data Certification (preferred reputed institute).
- 10 years+ of experience in Master Data Management, Source to Pay End-to-End Process – Transformation, Transition, Service delivery, Digitization
- Experience in people leadership with leading multiple teams across – MDM process (50+ FTEs) and driving results
- Experience in driving MDM process transformation including but not limited to process improvements, standardization, best practices and bench marking
- Stakeholder engagement & relationship management including stakeholder visits
- Set-up, review & baseline business & operational KPI’s
- Out of the above 5+ years of experience in contributing towards MDM /PTP teams change management and process transformation including digital
- Experience in building team capabilities, individual developments & create career path
- Good oral and written communication skills, ability to interact effectively with all levels of management
- Ability to prioritize, manage time effectively, escalate / resolve issues appropriately
