French Language Expert

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €30 Billion international wholesaler with operations in 30 countries through 630 stores & a team of 91,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, HR, IT & Business operations support to 30 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception:  2011

Key responsibilities/accountabilities -

 Follow the procedures as documented for Invoice Control.

 Perform Approvals and Postings in Invoice Control on time with accurate details.

 Raise Query and monitor for resolutions.

 Working on SAP screens fluently

 Understands applications that the process uses

 Working on PO & NON-PO Invoices

 KPI targets are on production (no. of invoices processed and accuracy (how correctly the details were keyed in). Targets are higher for Analysts and some complex scenarios/ suppliers are taken care by Analysts, Ideations in process but with less weightage

 Overdue invoices and or invoices pending in GBS bucket for more than 30 days.

 Query and Email Management both Internally and Customers at times.

 Adapting and implementing changes asked for by the customers, quickly

 Handling intermediate and complex activities.

• Should be able to work in collaboration with other team members.
• Should have Good Spanish language communication skills (read, write and speak)
• Highly self-motivated and enthusiastic
• Good Communication skill in French language (Certification Required B2.1 & above)
• Should be able to understand and respond as per process requirement.
• Strong English-speaking skills.
• Positive working attitude, capable of overcoming challenges
• Process improvement—ability to implement continuous process improvements
• Understands and addresses inter-dependencies and real issue.