Project Manager (Design Media)

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €30 Billion international wholesaler with operations in 32 countries through 625 stores & a team of 91,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business, and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide HR, Finance, IT & Business operations support to 32 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception:  2011

Role:

• Manage one or multiple teams of designers and QAs to deliver product-ready assets for digital and print media.
• Communicate with different clients to understand project requirements and effectively transition them to the team.
• Set up processes for timely and efficient delivery.
• Identify gaps and implement solutions.
• Understand training requirements for the team and implement them.
• Expected to operate with complete independence, reporting status, barriers, and outcomes of work.
• Ensure delivery quality across the entire system.
• Maintain high standards of output.
• Expected to manage 1-2 geographies based on the scale of operations.
• Responsible for gathering client feedback and maintaining client satisfaction.
• Ensure delivery quality across the entire system.
• Maintain high standards of output.
• Establish best practices within the team and educate others about design.
• Act as the primary point of contact for clients.
• Play a critical role in onboarding and implementing new geographies.
• Ability to guide and mentor Graphic designer & Team Leads.

Requirements:

• Proficiency in various project management tools and Microsoft Office suite.
• 8-10 years of experience managing teams and projects independently in a creative or agency environment.
• Strong understanding of the creative process, digital, and print media production requirements.
• Knowledge/ experience of Adobe Creative Suite (InDesign, Photoshop, Illustrator).
• Strong expertise in layouts, graphic fundamentals, typography, and iconography.
• Strong communication skills, both verbal and written, with the ability to present and answer inquiries.
• Strong analytical and mathematical skills for handling financial data.

• Excellent time management and adherence to deadlines.
• Strong leadership skills to drive efficiency and error-free delivery.
• Effective communication within a global team.
• Shares information proactively to enhance understanding across teams.
• Maintains positivity and forward-thinking during challenges.
• Demonstrates confidence without arrogance.