Senior Analyst- Accounts Receivable (GSC)

Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €29.8 Billion international wholesaler with operations in 31 countries through 661 stores & a team of 93,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.

MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.

Website: https://www.metro-gsc.in
Company Size: 600-650
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception:  2011

Department: Finance Solution – Accounts Receivable

Location: Pune

Shift: European shift (flexible basis process requirement)

Key Responsibilities:

• Perform Bank receipt allocation in ERP/SAP or other AR processes (customer account reconciliation, customer queries / helpdesk, bad debts provision, dunning, SL close, GL-SL reconciliation, etc.,)
• Review tracking, investigating and reconciliation of un-allocated receipts
• Clearing the open items by coordination with customers and LFIs
• Actively support customers for Store closing process and reconcile sales.
• Performing activities towards month close, provisions, write offs, Valuations, classification of AR etc as per SOPs.
• Follow up for due and outstanding receivables with customers.
• Prepare and update SOPs towards work area.
• Prepare and develop active dashboards and Standard and adhoc reports related to customer O/s aging etc.
• Review and update GL reconciliation of AR – Ledger account to Customer subledger.
• Understanding and taking actions for Debit / Credit note issued by customer if any as per the processes.
• Working towards standardizing and improving the AR process.
• Understands applications that the process uses.
• Achieve and excel Productivity targets about transaction processing.
• Close coordination with Customers and clients for query management and resolving issues.
• Conducting Process Refresher trainings, Knowledge tests of team members, updating documentation/SOP.
• Assisting Team Leaders for preparation of reports both daily, monthly, Governance packs.
• Perform and document Internal controls related activities to assure quality of tasks.
• Make internal research on authenticities of payments, customer analysis and Data insights to improve on AR service experience for LFIs.
• To follow compliance with financial policies and procedures of AR.
• To reconcile Customer ledgers and provide Balance confirmations to customers.
• Perform Internal controls documentation and related activities to assure quality of tasks.

Any other task as assigned by the Team Leader.

Education:

• Should be a Commerce Graduate or MBA finance from reputed university.
• Good working knowledge of MS-Office, Outlook, excel and SAP systems.

Experience:

• Should have 4+ years of experience in Accounting process handling
• Should have 2+ years of experience of Accounts receivable process handling in a Shared service center

Skills:

• Attention to Detail and Problem solving skills
• Fluent communication and email writing skills to deal with overseas customer.

Managerial Requirements (if applicable):

Certifications (if applicable):

Key Competencies:

• Strong understanding of accounting Principles and end to end Accounts receivable process.

• Environment: Hybrid
• Travel Requirements: As per Business requirements.