Company Description
Metro Global Solution Center (MGSC) is internal solution partner for METRO, a €31.5 Billion international wholesaler with operations in 32 countries through 625 stores & a team of 85,000 people globally. Metro operates in a further 10 countries with its Food Service Distribution (FSD) business and it is thus active in a total of 34 countries.
MGSC, location wise is present in Pune (India), Düsseldorf (Germany) and Szczecin (Poland). We provide Finance, HR, IT & Business operations support to 31 countries, speak 24+ languages and process over 18,000 transactions a day. We are setting tomorrow’s standards for customer focus, digital solutions, and sustainable business models. For over 12 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion. We believe that we can add value, drive efficiency, and satisfy our customers.
Website: https://www.metro-gsc.in
Company Size: 800-850
Headquarters: Pune, Maharashtra, India
Type: Privately Held
Inception: 2011
Job Description
Key Responsibilities:
• Work closely with business stakeholders to gather requirements, analyze needs, and deliver functional solutions.
• Managing Incidents within the set-out SLA’s and ensuring Incidents are updated timely with the expected quality of data and information.
• Provide expert functional solution for any requirement or issue.
• Ensure data integrity, security, and compliance within Oracle HCM systems.
• Developing and executing test scripts, documenting functional specifications, process flows, and user guides.
• Collaborate with technical teams to support integrations with third-party applications.
• Providing ongoing support and troubleshooting for Oracle HCM issues, including resolving complex tickets and collaborating with technical teams.
• Provide standby or back-up support whenever required
• Should be ok to work in CE shift timings whenever required
Qualifications
Required Skills:
•Atleast 3-5 years of implementation / AMS experience with Strong understanding of Oracle Fusion HCM modules (Core HR, Absence Management, Compensation & Benefits) are must have.
•Experience in Oracle Fusion HCM modules (Onboarding, Performance Management, Goals Setting, Helpdesk) are good to have.
•Experience in HCM configurations, security setup, and workflow customization.
•Experience on Redwood page customization and OTBI Reports.
•Previous experience using JIRA / Confluence tool is a plus
Qualifications:
•Any Graduation or higher in computer ,Information Technology, or any IT degree
•B.Sc(IT),MCA,B.Tech,B.Sc(Com)
•Good communication skills to communicate with customers, team members
•Good analytical and problem-solving skills.
